Shipping Policy

The shipping policy outlined below states our commitment to delivering your order with care and efficiency.

Shipping Methods and Rates

We provide the following shipping methods for all customers:

  • Express Shipping: Express shipping usually takes 1–5 working days, depending on your location.
  • Standard Shipping: Standard shipping usually takes 3–15 working days, depending on your location.
  • Free Shipping: Available on orders over $100. We offer free shipping worldwide on all orders valued at 100.00 USD and above. Orders under $100 have a flat-rate shipping cost, which varies based on the delivery location.

Note:

  • Please note that customers are responsible for any customs fees, taxes, or duties that may apply.

Payment methods

We currently accept Chime, e-Transfer, Bitcoin, and bank transfers as payment methods.

Order processing time

Orders are typically processed on the same day they are received. Orders placed on weekends or holidays will be processed on the next working day.

Note:

  • Processing time may be longer during peak seasons or for larger orders.

Track Your Order

A tracking number will be emailed to you once your order has been shipped. You can use this tracking number to track the progress of your shipment.

Delivery Issues

If your order does not arrive within the estimated delivery timeframe or arrives damaged, please contact our customer service team at contact@dreampharmastore.com. We will work with you to resolve any issues you might be facing.